In a firmware update scenario, what action should be taken for the affected laptops and the rest of the fleet?

• A. Disable BIOS updates for affected laptops and continue updates for the rest
• B. Update the firmware on all machines regardless of issue
• C. Disable BIOS updates for all machines
• D. Ignore the OEM notification

Answer: (C)

When a firmware update issue arises, the priority is to contain risk and manage remediation in a controlled, uniform way. Disabling BIOS/firmware updates across the entire fleet stops the spread of a potentially faulty or unstable update while you wait for a safe, tested fix from the OEM. This gives IT time to verify the vendor’s guidance, assess impact, and plan a staged, verified rollout rather than risking devices with unproven firmware.

Updating all machines regardless of issue could propagate the problem and cause widespread instability. Limiting the pause to only affected devices creates inconsistent firmware levels across the fleet, which can complicate support and security management. Ignoring the OEM notification leaves devices exposed to the vulnerability or bug and misses an authoritative remediation path. By pausing updates system-wide, you maintain control, reduce risk, and align with a careful, verifiable recovery plan.